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FREE SHIPPING on all orders over $59.99


    Shipping & Delivery Rates

    Shop til you drop here at Swan Duchess! We ship anywhere in the world! Shipping charges vary and will be calculated and displayed upon checkout. 

    Delivery Estimates

    Shipping may usually take 2 to 3 weeks but may also arrive as early as 5 days depending on your location and the merchant’s location. Orders to countries like Asia, Australia, and the USA may arrive earlier while orders to countries like Mexico and Canada may take a while. 

    We ask for your kind understanding cause some delays may occur due to high orders on holidays, weather disturbances, and natural disasters. We won’t be able to guarantee time of delivery but rest assured, we always do our best to deliver your parcel the soonest possible.

    Order Processing

    Please allow us 1 to 5 business days for the processing of your order. All orders can be tracked using the tracking number sent to your email. Do check SPAM folders if not found.

    Thank you for your purchase. Be at ease that we at Swan Duchess always make sure that your orders will be delivered to you in a timely manner.

    Secure Checkout

    All your sensitive data and information are kept secure with our secure SSL certificates and other third party security services. All your information is kept 100% protected and private at all times to ensure the most secure online shopping experience.

    For more Shipping and Return enquiries, do email us at

    Customer Satisfaction

    Customer satisfaction is our number one priority, so if for any reason you are dissatisfied with the product you received, we will gladly refund your money.

    24/7 Customer Service

    If you have any questions, suggestions or complaints, you can contact us at any time. We usually answer your inquiry within 24 hours.

    Guaranteed secure payments

    You can pay with PayPal & credit card.